14. Help Menuadd chapter
14.1 Help, Documentation and Informationadd section
The Help menu offers access to following functions:
Product User Help
Opens a PDF Version of the current online manual.
Application User Help
Opens the document to which you referred in the System Settings… . For example your own personal notes to BCS-2®, or an individual user help text.
Show online manual
The online manual is invoked via https://www.imageware.de/poly/en/BCS-2_user_manual
Show Keyboard Short-Cuts
All available shortcuts and transaction codes will be displayed in a standard web browser.
Documentation of System Variables
The name, category, English and German descriptions and the value of variables are displayed in an HTML table in the standard web browser.
ImageWare Components Homepage
https://www.imageware.de/en is opened in the standard web browser.
Here you will find a short summary of your installed BCS-2®, the licensed options, and among other things the expiration date of the currently used license are displayed. Here you may also find the shortcut to the scan_data files.
14.2 Supportadd section
Support will be provided only the latest BCS-2 release see https://www.imageware.de/poly/en/bcs-2/bcs-2-classic/release-notes/
Should you need additional support or help, select the appropriate support form in the Help menu.
Prepare support form for printing
opens a text file containing the technical data of your installation. You can complete the form by adding a precise description of the error and your contact data. Once completed, the text can be attached to an e-mail Please make sure to always include your license number and program version!