For customers with maintenance and support package: please call +49 (0) 228/96985-11.
A qualified support team will assist you with questions on the ImageWare solutions. In case you need support, please keep the following information at hand:
BCS® 2 solutions
- BCS2® license number
- error description
- if this information is not at hand, please open and use the support form in your BCS-2® software.
- In case of MyBib® support please have your customer number ready.
Alternatively to telephone contact, you can also use the support form on our website.
For customers without a maintenance and support package
If you do not have a valid software maintenance contract, you can send an email with a support request to the ImageWare support team. Please use the support form on our website or the support form contained in your BCS-2® software for this purpose.